Running discovery sessions in the Time of Covid

3:00pm - 3:45pm ET
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Category: UX/Strategy

Discovery sessions with the client used to mean getting everyone in a room together with sticky notes and white boards. But now we're forced to figure this stuff out over zoom, which isn't nearly as hands on or engaging. 

How has your approach changed to leading these sessions? 

What tools are you using now? (Lightning demos would be awesome!) 

What best practices do you recommend for keeping clients and team members engaged over zoom? 

Do you have any success stories to share? Any epic fails?